IRS13
Scientific Report No. IRS-13 Information Storage and Retrieval
An Analysis of the Documentation Requests
chapter
E. M. Keen
Harvard University
Gerard Salton
Use, reproduction, or publication, in whole or in part, is permitted for any purpose of the United States Government.
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than single words.
These examples of difficult requests point out two areas in which
future work is required. The first is the problem of enibiguity caused by
natural language, which may partially be handled by sophisticated recognition
procedures (to include negative statements, for example), but may in other
cases only be handled by introducing constraints to the free statement of
the request. The second problem is that of making synonym connections in
cases where a generic term is used. A possible solution is the provision
of more than one synonym dictionary, which would include one containing
some quite large groupings of many words into few concepts to handle the
difficult cases.
[OCRerr]. Relevance Decisions
Since both request preparers were alone responsible for the requests
and relevance decisions produced, there arose no possibility for disagreement
during the setting up of the test. Evidence suggests that a consistent and
conscientious job was done, although it is very easy to argue that the judges
were not competent, or that real information needs did not arise, and so
on. Measurement of the accuracy with which this artificial procedure can
simiulate real user requests, needs, and relevance decision awaits a care-
fully controlled comparative test. To submit the actual judgments made to
a panel of judges for their opinion would undoubtedly reveal disagreements
with the request preparers, and probably among the judges themselves; such
a procedure would then serve no real purpose at the present time. A cursory
look at the decisions has been taken, and some discrepancies are noted in
order to illustrate the probable types of deficiency that may exist.